At Luminous Jewells, we understand that plans change. If you need to cancel your order, we offer the following cancellation options:

1. Cancellation Window :

   Customers may cancel their order within 24 hours of placing it. Please contact us as soon as possible to ensure we can process the cancellation before the item is shipped.

2. Refund Process :

   Refunds for cancelled orders will be issued within 24 to 48 hours of cancellation confirmation. Please allow additional time for the refund to reflect on your payment method, depending on your financial institution.

3. Custom Orders :

   Currently, we do not offer custom orders. If this changes in the future, we will update our policy accordingly.